SHIPPING POLICY
1. TERMS AND CONDITIONS OF DELIVERY
The CLIENT's order is prepared after receipt of payment by HOBBY COLLECTIONS. The products are made available to the logistics provider of HOBBY COLLECTIONS so that he can deliver the order according to the delivery option chosen by the CLIENT on HOBBY-COLLECTIONS.COM.
HOBBY COLLECTIONS makes its best efforts to deliver to your doors under the 2 WEEK period when stock is available, excluding periods of public holidays, non-working days, national and European holidays, and unexpected delays of the logistics provider.
All orders are subject to preparation and delivery charges.
The customer undertakes to receive the order on the day of delivery. In the event of the CLIENT's absence when the order is delivered by the HOBBY COLLECTIONS service provider, the latter will leave a notice of passage. The package may be delivered with the CLIENT's agreement at a later date, or the CLIENT may collect his package directly from the service provider with his delivery notice. If re-delivery charges are requested by the carrier, these charges are the sole responsibility of the CLIENT. If charges are invoiced directly by the carrier to HOBBY COLLECTIONS then HOBBY COLLECTIONS will invoice the CLIENT.
HOBBY COLLECTIONS shall be released from any liability if the order was not received by the CLIENT at the time of the first delivery, or if it is redistributed, or if the delivery address provided by the CLIENT is not compliant/valid/or is incomplete.
2. PRODUCT AVAILABILITY
HOBBY COLLECTIONS will prepare orders received on HOBBY-COLLECTIONS.COM only within the limits of available stocks.
In the event of total or partial unavailability of the product after placing the order, the CLIENT will be informed by e-mail of the delivery of a partial order or the cancellation of his order, and if necessary to refund it at the latest within 30 days following the payment of the sums paid.
3. TRANSFER OF RISKS:
The transfer of risks on the products takes place as soon as they are shipped to the logistics provider. The result is that the goods travel at the CLIENT's risk.
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4. PRODUCT RETURN
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The CLIENT has a period of SEVEN (7) days from delivery to make any reservations or complaints for non-compliance or apparent defect of the items delivered, by registered mail with acknowledgement of receipt to the address of HOBBY COLLECTIONS. No delivery dispute will be accepted by HOBBY COLLECTIONS after this period. The verification of the goods must be carried out at the time of their receipt; it is the responsibility of the customer to make reservations, if necessary, with the carriers by complaint accompanied by an appropriate, clear and precise handwritten statement on the delivery receipt. The CLIENT confirms the good receipt of the goods by signing. The products must be returned at the CLIENT's expense by express courier in their original packaging to the address of HOBBY COLLECTIONS's head office.
After this period and failing to comply with this formality, the articles shall be deemed to be in conformity and free of any apparent defect and no claim shall be validly accepted by HOBBY COLLECTIONS.
If the apparent defect or lack of conformity of the item is proven, HOBBY COLLECTIONS undertakes to replace the item or refund the CLIENT within 30 days.
5. RESERVATION OF OWNERSHIP
The products sold remain the property of HOBBY COLLECTIONS until full payment by the CLIENT of the price of the goods, including taxes and shipping costs.
6. RESPONSIBILITY
HOBBY COLLECTIONS shall not be liable for the non-execution or improper execution of the contract concluded with the CLIENT in the event of force, stock shortage, disruption or strike by HOBBY COLLECTIONS's logistics service providers, the occurrence of a fact attributable to the CLIENT, an error in the entry of the delivery address by the CLIENT, or any inconvenience, unpredictable and insurmountable damage inherent in the use of the Internet network, including a service interruption, an external intrusion or the presence of computer viruses.
HOBBY COLLECTIONS makes every effort to verify the accuracy of the information contained on HOBBY-COLLECTIONS.COM.
HOBBY-COLLECTIONS.COM contains hypertext links that may refer the CLIENT to other websites. HOBBY COLLECTIONS cannot be held responsible for the content of these websites if they contravene the legal and regulatory provisions in force.
The photographs and illustrations accompanying the products on HOBBY-COLLECTIONS.COM are used for information purposes only, have no contractual value and cannot be held liable by HOBBY COLLECTIONS.